Privacy Policy
1. Controller
TenderDigest, an initiative of Synquire, is the controller for personal data processed via this Service. Contact: via the subscribe address on synquire.com.
2. What we process, and why
- Email address and language preference — to deliver the digest and alerts you asked for. Legal basis: consent (double opt-in).
- Your tracked tenders, pipeline stages and notes — to provide the workbench features. Legal basis: performance of the service you requested.
- Company profile data (sectors, regions, size range, keywords), if you provide it — solely to compute your personalised tender matches. It is never sold, never shared, and not used to train models. Legal basis: performance of the service.
- Buyer contact details from public notices (organisation contact points, emails, phone numbers as published in official journals) — to provide procurement-intelligence features such as buyer dossiers. Contact details are shown to signed-in subscribers only. Where a contact point names an individual, we process it under legitimate interest; write to us to have a personal contact detail suppressed.
- Payment and subscription data — your card details are collected and processed by Stripe, not by us; we store only your subscription tier, its expiry, and a Stripe customer reference. Legal basis: performance of contract.
- Followed buyers and tracked tenders — to deliver the alerts you enable. Legal basis: performance of the service.
- Technical logs (IP, user agent, timestamps) — processed by our infrastructure provider for security and abuse prevention. Legal basis: legitimate interest.
We do not run third-party analytics, advertising trackers or social pixels. The only cookie we set is the essential access cookie that signs you in as a subscriber.
3. Processors
We use Cloudflare (hosting, database — EU jurisdiction options), Resend (email delivery), Stripe (payments) and Anthropic (drafting of editorial content — no subscriber personal data is sent to it). Each processes data under its own data-processing terms.
4. Retention
Subscriber data is kept while your subscription is active. If you unsubscribe, your address is retained only in suppression form (so we don't email you again); tracked-tender and profile data is deleted on request. Aggregated procurement statistics contain no personal data (published buyer/winner organisation names in public notices are not private information — they originate from official public-procurement journals).
5. Your rights
Under the UK GDPR and the EU GDPR you can request access, rectification, erasure, restriction, portability, or object to processing — write to us via the contact above. You can also complain to the UK Information Commissioner's Office (ico.org.uk) or, if you are in the EU, to the supervisory authority of your country of residence. Unsubscribing is always one click, in every email.